Frequently Asked Questions

We are a couple and a child, who want to book a triple room, but there is not availability?

In that case, you can contact with us, the rooms are large and can easily add beds. Children under 6 years are free.

What are the difference between a hostal and a hotel?

The first important point to note is that a hostal in Barcelona is not a youth hostel (the name for a youth hostel in Barcelona is Albergues Juveniles) Hostals are very similar to hotels and are more or less equivalent to a guest house. Hostals can offer equal, and sometimes better quality accommodation than some hotels within the same price range. Generally Barcelona hostals tends to be considerably cheaper than a Barcelona hotel offering similar facilities. Prices vary, but many hostals can be as much as 50% cheaper than an equivalent hotel.

Hostals tend to be family run businesses and hotels are often owned by large corporations and as a consequence the atmosphere in a Hostal tends to be more friendly and less formal than a hotel. Hostals tend to be smaller than hotels.

What means 24 hours check in ?

Whether you’ve run into some delays on your roadtrip, or simply could only get a seat on the late flight, we know that it’s not always possible to arrive at your hotel during conventional check in hours; 24 hour reception means if you planned arrive after midnight someone will be waiting for you at the front desk. Check-in times vary, but are usually from 15 pm; If you arrive early, you can do the checkin and store your baggage at the Q reception until your room be ready. 

I want to change the dates of my reservation, how should I do?

You can make changes to your booking through the "Modify / Cancel Reservation" option, also if you prefer you can contact the Q to process the modification.

I want to make a reservation online, but I don´t have credit card

In that case, you should contact us directly through phone or email to process the reservation.

How I can reach to the Q from the Barcelona airport ?

You can take the bus AEROBUS (blue) in the same terminal (stops at all). The Aerobus stops at the Plaza de Catalunya, from there, the Q is a 2 minute walking. . In the section "How to reach" you will find yourself all the information on how to reach to the Q. We also dispose a private airport service from and to Barcelona airport , just for 39 Euros journey. This service can only be booked in advance of your visit. Please, contact with Q Staff. Max. 4 persons by car.